Send Mail directly to bookers of consultation hours

1 Initial Problem

The booking overview of consultation hours currently lists all booking for the consultation hours offered and allows to cancel and delete appointments. This executes a generic mail to the user that the appointment was cancelled. It is, however, not possible to send a mail to the booker directly in order to exchange information e.g. about what the booker is supposed to bring to the appoint or about the need to delay the appoint (and maybe cancel it later on).

2 Conceptual Summary

In order to allow for a better workflow we would like to introduce the "send mail" function on the bookings subscreen of the consultation hour. This will lead to the mail screen in which you can send some information to the booker. This function should be available both in the "Action" dropdown and in the "multiaction" dropdown.

3 User Interface Modifications

3.1 List of Affected Views

• Calendar -> Consultation Hours -> Bookings

3.2 User Interface Details

1. Status Quo. No mails can be sent directly to the booker.

2. Allow to the send mail to booker/s

3. Send mail to multiple bookers of consultation hours.

3.3 New User Interface Concepts

3.4 Accessibility Implications

The accessibility issues with the mail remain unchanged. 

4 Technical Information

None.

5 Privacy

The user data of the prospective participant, owner and manager of the consultation hour are stored as before: First and last name, login, e-mail

6 Security

There are no perceived security issues that come with this request. 

7 Contact

• Author of the Request: Rob Falkenstein
  
• Maintainer: Meyer, Stefan [smeyer]
• Implementation of the feature is done by: {The maintainer must add the name of the implementing developer.}

8 Funding

If you are interest in funding this feature, please add your name and institution to this list.

• Universität Freiburg

9 Discussion

Kunkel, Matthias [mkunkel], 22 APR 2024: How about using a label like "Contact Booker" instead of "Send Message" for the related action?

JourFixe, ILIAS [jourfixe], 13 MAY 2024: We highly appreciate this suggestion and schedule the feature for ILIAS 10 / trunk. Please use a new lang var for "Mail versenden". This will allow us to find a good label for this specific use case.

10 Implementation

{ The maintainer has to give a description of the final implementation and add screenshots if possible. }

Test Cases

Test cases completed at {date} by {user}

• {Test case number linked to Testrail} : {test case title}

Privacy

Information in privacy.md of component: updated on {date} by {user} | no change required

Approval

Approved at {date} by {user}.