Improve Usability 360° Feedback Survey

1 Initial Problem

The survey should allow capturing workplace-based performance appraisals over time. For example, upon completing the internship, students get a detailed feedback on their performance from their supervisors. The appraisal feedbacks serve as a bond between theory and practice and encourage the development of practical skills.
Both internal (ILIAS-Access) and external raters should be considered for appraisal feedback.

Currently 360° survey has the following issues:

• Usability: Apraisees typically lack guidance to work with selecting raters
• Closing the survey: Apraisees must close the survey to view results, results are aggregated and names of the raters are not visible

Screeshot of 360° Survey in ILIAS 6

2 Conceptual Summary

We suggest to modify the 360° survey and make the following changes:

• More Options for Finishing 360° Surveys
• «Manage Raters» Tab in Feedbackmodus
• More Options for Results Presentation in 360° Survey

3 User Interface Modifications

3.1 List of Affected Views

3.2 User Interface Details

3.3 New User Interface Concepts

None.

4 Technical Information

Technical
Supporting multiple survey runs will require a major refactoring of a number of survey tables and classes. Code quality should be improved, e.g. Repository classes should be introduced.

Security
There are not any security implications.

Privacy
No additional privacy implications.

5 Contact

• Author of the Request: Tödt, Alexandra [atoedt];
• Maintainer: Killing, Alexander [alex]
• Implementation of the feature is done by: {The maintainer must add the name of the implementing developer.}

6 Funding

If you are interest in funding this feature, please add your name and institution to this list.

• …

7 Discussion

Killing, Alexander [alex], 23 Sep 2020: Thanks for the request. After reading through the proposal, there are quite a number of open questions for me:

• When are raters able to fill in the survey again? Directly after they finished it? After the survey has been closed? After a time period?
• Why not simply add an option to allow multiple survey runs (Default is 1)?
• The add raters dialog would be changed for 360 surveys as well. Should the "Search Users" option be abandoned?
• When will competence entries be written exacly, if multiple runs are allowed?
• How will all the result screens change, if multiple runs are allowed?

, 10.11.2020: Thank You Alex for your reasonable questions. We have answered the questions by modifying this feature request.

8 Implementation

{The maintainer has to give a description of the final implementation and add screenshots if possible.}

Test Cases

Test cases completed at {date} by {user}

• {Test case number linked to Testrail} : {test case title}

Approval

Approved at {date} by {user}.