Usage Intensity of Help

1 Initial Problem

There is no data to foster understanding of the usage of the help and its specific parts. However, this would be extremely valuable to steer resources towards the parts most used. The help package is too big to afford all parts with the same attention.

2 Conceptual Summary

Within any given installation it should be possible to anonymously track which pages of the help were presented.  The Help System is extended to allow for tracking. The tracking data can be exported. 

The Export must comprise

• the specific ILIAS Release,
• include the specific Help Release from the LOM Data of the package

3 User Interface Modifications

3.1 List of Affected Views

• Administration > Help System > Usage Intensity (new tab)

3.2 User Interface Details

3.3 New User Interface Concepts

4 Technical Information

{The maintainer has to provide necessary technical information, e.g. dependencies on other ILIAS components, necessary modifications in general services/architecture, potential security or performance issues.}

5 Contact

• Author of the Request: Tödt, Alexandra [atoedt]
• Maintainer: {Please add your name before applying for an initial workshop or a Jour Fixe meeting.}
• Implementation of the feature is done by: {The maintainer must add the name of the implementing developer.}

6 Funding

If you are interest in funding this feature, please add your name and institution to this list.

• …

7 Discussion

JourFixe, ILIAS [jourfixe], 12 AUG 2019 : We highly appreciate this suggestion and schedule the feature for 6.0. Please add a filter on the screen "Help Page Usage" that allows to filter for "Title", "Chapter" and "Screen ID". This will make this feature even more helpful.

8 Implementation

{The maintainer has to give a description of the final implementation and add screenshots if possible.}

Test Cases

Test cases completed at {date} by {user}

• {Test case number linked to Testrail} : {test case title}

Approval

Approved at {date} by {user}.