Tester Guide
Cheat Sheet: Severity in Mantis
You can rate the severity of a bug whenever creating a new report. Please do not inflate the severity of smaller bugs. Only by choosing the severity responsibly it can be assured that major bugs get fixed as fast as possible.
Cheat Sheet for all severities in Mantis and TestRail:
- Crash: ILIAS crashes completely. It is not reachable nor responsive.
- Example: ILIAS cannot be reached under its usual URL. A reset of the server seems neecessary.
- Block: It is not possible to work with ILIAS, or there is a serious IT security threat, or the error blocks a test case, making further testing of the component impossible. There is no way to work around the error.
- Example: You cannot log in to ILIAS.
- Example: You cannot create/access any object of the kind you wuld like to test.
- Major: Accessing or using parts of ILIAS is not possible or severely limited. The bug isn’t preventing you from working with other parts of the system.
- Example: The forum isn’t working at all, but the rest of ILIAS is fine.
- Minor: Accessing or using parts of ILIAS is limited. The bug isn’t preventing you from working with other parts of the system.
- Example: The ordering of a table is wrong.
- Hint: Most bugs that get encountered during our testing phase fall into this category.
- Tweak / trivial: Even accessing or using parts of ILIAS is not limited. The bug still allows to work with the platform, but it is annoying at times.
- Example: Inconsistent layout, wrongly-positioned button.
- Text: Buttons, text fields or headings are not adequately labeled.
- Example: You found a typo.