Thread "setup: The page isn't redirecting properly (Umleitungsfehler)"

Hello!

I am new to ILIAS and trying to install it.
I followed the guide (https://www.ilias.de/docu/goto_docu_lm_367.html). When I reached the section "Installation Wizard" and tried to load mysite.tdl/setup/setup.php Firefox kept saying:
"Problem loading page" with detail "The page isn't redirecting properly | Firefox has detected that the server is redirecting the request for this address in a way that will never complete. | This problem can sometimes be caused by disabling or refusing to accept cookies."

Apache error log is empty. Apache access log repeats:
"GET /setup/setup.php? HTTP/1.1" 302 513 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0"

Search engines revealed only "Check the settings concerning cookies in the browser".
I checked the Firefox (52.9.0 / 64-Bit on debian 9) settings several times (incl. deleting cookies) and tried "Safe Mode", didn't help.

Environment: Debian stretch; Apache/2.4.25 (Debian); ilias 5.3; PHP 7.0, mariadb  Ver 15.1 Distrib 10.1.26-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2;

Could anyone please help me finding more information to identify the reason or even have a solution?

Thank you,
Gert

Hello all!

While reversing every step of the installation guide I could identify 'session.cookie_secure = On' as the cause.
I reverted it to the default 'session.cookie_secure =' and the setup-page shows up.

cu,
Gert

I'm just a few year late on this :-) but since this page is well indexed I prefer to leave a response for who, in 2023, has the same issue - me for example.

I checked the logs in the log directory and I found that ILIAS was not able to create the directory ilias-data/[client-id]/temp.
It was happening because the ilias-data/[client-id] directory wasn't configured with the right permissions.

So I run chown -R www-data:www-data [client-id] and chmod -R 775 [client-id] and it fixed the issue.

(obviously you have to replace the [client-id] with your actual client id)

Thank you so much! This was exactly what needed fixing in my case to resolve the error.

When did you change this? While/before/after installation?

In my case, there is no output in any error or log. The page isn't redirecting right after I installed everything and after I try to log in for the first time

Disabling forced https rerouting sovles this for me