Thread "I get an error message / I think I found a bug"

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  • alex
    Alexander Killing | alex | 12. Jan 2018, 15:02
    Edited on: 9. Nov 2018, 09:01 - by Alexander Killing | alex
    I get an error message / I think I found a bug

    If you get an error message on your screen. Like

    "Error 26e20_3632 occurred." (number will vary) or in German

    "Fehler 26e20_3632 ist aufgetreten."

    Please consult an administrator of your installation. The number refers to a log file in your log directory (see ILIAS setup). Ask your administrator to file a bug report in our Mantis bug tracker. The report should include the content of the log file.

    If you get any other error messages like PHP Fatal errors or PHP Warnings on your screen, these are also most probable ILIAS bugs. Please report these issues to the Mantis bug tracker, too.

    Please always search the bug tracker for similar issues first, avoiding duplicate reports.

  • ILIAS_LM
    ILIAS_LM | ILIAS_LM (Moderation) | 12. Jan 2018, 15:17
    Re: I get an error message / I think I found a bug
    Thank you for the sticky post! Makes it easier... ;-)
  • evan.jackson
    Evan Jackson | evan.jackson | 12. Jan 2018, 17:30
    Great!

    As of this week our organization successfully migrated from Ilias 5.0 to ilias 5.2, these new error messages are so much better for tracking down issues.

    Out of curiousity ( I didn't look too much into it) I know the '26e20' is bound to a session but what are the numbers after the underscore representing?

  • Deleted
    Deleted | 4. Oct 2018, 08:29
    Re: I get an error message / I think I found a bug
    Mantis Links is dead (404). Where can I find it now?
  • mkunkel
    Matthias Kunkel | mkunkel (Moderation) | 4. Oct 2018, 08:42
    Re (2): I get an error message / I think I found a bug
    Hi
    New URL is mantis.ilias.de. But the former address should work, too.

    Regards, Matthias
  • skergomard
    skergomard | skergomard | 2. Nov 2021, 15:48
    Edited on: 11. Nov 2021, 11:19 - by skergomard | skergomard
    Re: I get an error message / I think I found a bug
    If you are yourself an administrator and wondering where you can find the corresponding files:
    You can find the corresponding information by looking at
    • the ilias.ini.php-file in your webroot. There you will finde two settings in the section [log]:
      • error_path: This is what you are looking for in this case
      • path: This path  will contain a log file with the name defined in "file"
    • or the interface
      • either under Administration -> System Settings and Maintenance -> General Settings -> Server -> Installation Status:
        Logging2.png
      • or under Administration -> System Settings and Maintenance -> Logging -> Error logging settings:
        Logging.png